You may return or exchange your purchase within 30 days of delivery. All products must be in the condition you received. 

All returns and exchanges need a Return Material Authorization Number (RMA#). Please call DEMDACO at 888.336.3226 to begin the return or exchange process and receive your RMA#. This RMA# is necessary for processing your return. Please write the RMA# on the outside of the carton being used to return the product and please include this RMA# on a copy of the original packing list or invoice and place it inside the carton being returned.

Please note that it takes 7 to 14 business days to process returns once they arrive back at our location. Upon receipt of your return, we will initiate the refund process.

Original shipping costs are not refundable. Return and exchange shipping costs are your responsibility. All returns received will be credited to the original purchasing credit card number.